2024 Q4 FedEx disaster response updates

FedEx supports multiple nonprofits, including the American Red Cross, Direct Relief, Heart to Heart International, The Salvation Army, Water Mission, Team Rubicon, and World Central Kitchen, that work to help communities recover from natural disasters. By providing charitable donations and in-kind shipping, FedEx continuously helps these organizations deliver critical aid, like medical supplies and meals, to those who need it most.

Through our company’s Delivering for Good program, we work with global disaster relief nonprofit organizations year-round to respond when catastrophes impact communities around the world.

Recently, FedEx and nonprofit organizations it supports have been on the front lines, delivering essentials to help those in need.

10/01/24 – 12/31/24 (updated 10/10/24)

Hurricane Helene

Hurricane Helene made landfall on Florida’s Gulf coast on Thursday, September 26th with winds above 140mph (225km/h) and a 15ft (4.5m) storm surge. The storm caused deadly flooding as it dumped extreme amounts of rain throughout Georgia and the Carolinas, to Tennessee, Virginia and Kentucky.

  • Direct Relief: FedEx supported 28 medical supply shipments to 14 healthcare facilities. Direct Relief also provided 48 emergency medical backpacks to recipients in Fl. The backpacks are funded by FedEx and can support as many as 500 people per backpack.
  • Team Rubicon: FedEx transported three shipments of communications equipment to Team Rubicon volunteers in the field so they can communicate during their relief efforts.
  • Water Mission: FedEx is providing a dedicated truck to pick up an expedited order of 75 generators in Wisconsin to deliver directly to Western North Carolina
    • Six water treatment systems of various capacity and 375 generators to provide emergency aid sent to Boone, Asheville, and Spruce Pines
    • Five reverse osmosis systems sent to a hard-to-reach area, each with the capacity to deliver another 2,000 gallons per day
    • Two Living Water Treatment Systems (LWTSs)—Water Mission’s patented water treatment system that can purify more than 10,000 gallons of water per day—enough drinking water for 5,000 people sent to North Carolina
  • Heart to Heart International: 
    • FedEx is delivering 21,000 hygiene kits to partners and healthcare facilities in the affected region. Heart to Heart International has also dispatched the  Mobile Medical Unit that FedEx donated in 2023.
    • FedEx has delivered 10 shipments to 10 of HHI’s partners in four states. The shipments consisted of 21,000 hygiene kits, over-the-counter medications, nitrile gloves, face masks, dental supplies, and oral rehydration salts
  • ASPCA: FedEx is transporting two truckloads of animal kennels and supplies to North Carolina.
  • World Central Kitchen: FedEx sent three shipments of supplies to North Carolina and Tennessee.
  • American Red Cross: FedEx provides a large donation of cash and in-kind shipping annually to the Red Cross Annual Disaster Giving Program (ADGP). This support helps provide a reliable funding base for disaster relief services that enables the Red Cross to respond immediately, meeting the needs of individuals and families affected by disaster, including Hurricane Helene relief efforts.
  • Salvation Army: Salvation Army mobile feeding units are providing free meals and drinks in five states: Florida, Georgia, North Carolina, South Carolina, and Tennessee. FedEx-donated trucks were outfitted as mobile canteens and can provide thousands of meals daily.
    • FedEx shipped 13 pallets of sports drinks and meal kits prior to the storm’s arrival
    • FedEx shipped a truckload of food boxes to Valdosta, Georgia and a truckload of sports drinks to Alma, Georgia where The Salvation Army has Incident Management teams along with canteens and crews distributing meals and supplies to survivors
    • FedEx shipped a truckload of food boxes to each of these three locations: Augusta, GA, Johnson City, TN, and Brunswick, GA. Each truckload contains 1,040 food boxes with staple food for a family of four for three days
    • FedEx mobile feeding canteens are actively assisting The Salvation Army in delivering essential meals to those affected by the disaster. FedEx, support enables swift response to disasters. The canteens provide daily resources, including food and spiritual care, to communities in need
    • The canteen donated to the service center in Memphis is headed to east Tennessee to support relief efforts
  • International Medical Corps: In August, FedEx employees assembled hygiene kits that International Medical Corps prepositioned at the FedEx Supply FedEx Supply Chain warehouse. When Hurricane Helene tore through Florida, Georgia, the Carolinas and Tennessee, leaving communities without essential supplies and services, FedEx warehouse staff supported International Medical Corps' response staging pallets of critical supplies over the weekend ensuring they could be shipped to affected communities quickly. 20 pallets of hygiene kits are headed to Georgia
    • 2,700 hygiene kits (10 pallets) were shipped to Georgia
    • 5,400 hygiene kits (20 pallets) were shipped to North Carolina
  • FedEx Global Operations Control in coordination with:
    • Operation Airdrop and Global Force Humanitarian Aid
      • Fedex made an extra stop in order to include Greenville for the delivery of 60,000 pounds of relief materials destined for people in need in western North Carolina.
      • FedEx carried out three feeder missions with Mountain Air Cargo, and FedEx Feeder Aircraft operations to deliver relief aid to those impacted in western North Carolina and Tennessee.